Skills & Competencies for Travel Clerk

Travel Clerk job profile

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JOB SUMMARY for Travel Clerk

Assists with routine travel arrangements.

JOB RESPONSIBILITIES for Travel Clerk

Researches hotel, flight, and car rental availability, confirms reservations and makes itinerary changes as necessary. Communicates travel plans and itineraries. Answers questions about travel policies and process. Ensures that travel needs are met within the constraints of the company travel budget. May coordinate with outside travel agencies.

Travel Clerk SALARY RANGE

BASE 50%
$58,646
TOTAL 50%
$59,610
Job Level
A02
Job Code
OF13000058
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Travel Clerk Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Travel Clerk skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Travel Clerk

1 Job Family Competencies – Calendaring
Proficiency Level -2
Skill definition-Applying calendaring software to arrange, manage and maintain calendar in your office.
Level 1 Behaviors
(General Familiarity)
Cites examples of practices on how to organize appointments and prioritize to-do lists in the calendar software.
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Level 2 Behaviors
(Light Experience)
Assists in setting weekly and monthly goals to create a priority matrix.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates efficiency in managing time effectively and navigating online calendaring.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the training of advanced features with calendaring software.
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Level 5 Behaviors
(Mastery)
Establishes a standard process for the use of calendaring software.
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2 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Describes how to navigate basic computer tools and software programs.
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Level 2 Behaviors
(Light Experience)
Conducts operating system or software installation and uninstallation.
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Level 3 Behaviors
(Moderate Experience)
Handles the basic troubleshooting of moderately complex software issues.
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Level 4 Behaviors
(Extensive Experience)
Develops the layout and production design for advertisements, brochures, and corporate reports using various software.
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Level 5 Behaviors
(Mastery)
Creates new computer software using coding languages like HTML, JavaScript, and CSS.
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3 Travel Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Travel Clerk
Proficiency Level - 4
5 Competency for - Travel Clerk
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Travel Clerk

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
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Level 2 Behaviors
(Light Experience)
Keeps full attention when listening to understand the message.
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Level 3 Behaviors
(Moderate Experience)
Balances between accuracy and efficiency for different tasks or programs.
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Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
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Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
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2 Core Competencies – Time Management
Proficiency Level -3
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Cites examples of prioritization methods used to manage and save time in the workplace.
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Level 2 Behaviors
(Light Experience)
Adheres to schedules to allocate time for specific tasks efficiently.
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Level 3 Behaviors
(Moderate Experience)
Assesses relevance of tasks to prioritize and produce better quality work.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to develop our employees' understanding of time demand and management.
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Level 5 Behaviors
(Mastery)
Builds a system to manage our business's workload and eliminate time-wasting activities.
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3 Travel Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Travel Clerk
Proficiency Level - 4
5 Competency for - Travel Clerk
Proficiency Level - 5

Summary of Travel Clerk skills and competencies

There are 0 hard skills for Travel Clerk.
8 general skills for Travel Clerk, Calendaring, Computer Literacy, Data Entry, etc.
6 soft skills for Travel Clerk, Attention to Detail, Time Management, Followership, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Travel Clerk, he or she needs to be skilled in Attention to Detail, be skilled in Time Management, and be proficient in Followership.

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